Shipping policy
Delivery Information
We offer domestic and international shipping on all orders.
Delivery Information
- Domestic Shipping: 2–5 business days.
- International Shipping: 7–14 business days
Please note these are estimates and may vary based on your location and external conditions (e.g., customs, holidays).
Shipping Costs
Shipping costs are covered by 1900 and do not involve any additional charge for the customer.
Order Processing
Orders are processed within 1–2 business days after the order is placed. You will receive a confirmation email with tracking information once your order ships.
Customs Duties and Import Taxes (International Orders)
For international orders, any applicable customs duties, taxes, or import fees are fully covered by 1900. The customer will not be required to pay any additional costs beyond those indicated at the time of purchase.
Damaged or Lost Items
If your order arrives damaged or does not arrive at all:
- Contact us within 7 days of delivery (or expected delivery).
- Provide photos (for damaged goods) and your order number.
We’ll work with you to resolve the issue quickly—either by sending a replacement or issuing a refund.
Contact Us
For any questions or issues related to returns, refunds, or shipping, please reach out to us at:
Customer Support – 1900 Online Shop
